Question 1

Do I still approve the tenant?

Accepted Answer

Always. We surface top applicants with a clear scorecard. You make the final call - never us.

Question 2

Can I self-manage after the lease is signed?

Accepted Answer

Yes. That's the point. Once the tenant moves in, you own the relationship. Collect rent, handle maintenance, and use our toolkit - we're not in the middle.

Question 3

What if I already have professional photos?

Accepted Answer

We'll use them. If they're missing shots that drive inquiries, we'll fill the gaps. You never pay for what you don't need.

Question 4

How long does leasing typically take?

Accepted Answer

Our average is 14 days from listing to signed lease. Slower markets and higher-priced homes take longer - we'll give you an honest estimate before you commit.

Question 5

Where do you operate?

Accepted Answer

38 markets across the US and growing. Tell us the property address and we'll confirm coverage in one click.

Question 6

What if I don't need ongoing management?

Accepted Answer

Perfect - neither do most of our owners. We only handle leasing. When the term ends, come back and we'll re-lease. Or don't. Your call.

Question 7

How much does it cost?

Accepted Answer

One flat fee at lease signing. No monthly cut, no long-term contract. See the pricing page for details.

Question 8

What screening criteria do you use?

Accepted Answer

Credit, income (typically 3x rent), rental history, criminal, and eviction. Everything is fair-housing compliant and applied consistently.

Question 9

Do you handle Section 8 or housing vouchers?

Accepted Answer

Yes, wherever it's required or where you elect to accept them. We follow all applicable source-of-income laws.

Question 10

What happens if the tenant breaks the lease?

Accepted Answer

You keep the property, the security deposit, and the recourse. We can re-lease it for you if you'd like.

Straight answers, no sales pitch.